Carol Orenstein
Results
Strategic Planning Results:
- Saved $45MM per year at American Express by moving the sales force from bricks and mortar to virtual offices.
- As an associate at Booz Allen working for a large, national retailer, identified 25% annual savings in legal and finance department costs through re-engineering.
- Repositioned RMA (The Risk Management Association) from a narrow focus on “credit risk” to “credit, operational and market risk.” Expanded service offering bolstered membership and led to the creation of new risk tracking methodologies (i.e., Ops risk database).
- Led scenario planning effort at the Wharton School’s Aresty Institute of Executive Education, leading to an enhanced focus on technology in program delivery and a deeper emphasis on “applied learning” as the core of the value proposition.
Marketing Results
- As CMO at the Wharton School’s Aresty Institute of Executive Education, managed team of 12 and $3.8MM marketing budget, delivering ROI of $3.33 per dollar spent.
- Increased use of Web 2.0 (blogs, social sites); $2.5MM SEO/PFP campaign led to campaign ROI of $6.64.
- Increased Web traffic +30% FY07; +36% FY06 through PFP/SEO focus and link building.
- Marketing quantified as driving 34% of Open Enrollment product revenues.
- Produced 20+ videos showcasing Wharton Executive Education’s programs.
- Recognized by CFO and Harvard Business Review for “outstanding brand association and readership response.” Won six industry awards (Gold and Silver Addy for both video and print).
- At RMA, managed the annual conference (500+ attendees), the commerce-driven website www.rmahq.org ($1.5MM/year online sales) and RMA Journal advertising ($250,000/year). Created two Web-based videos highlighting membership benefits and the flagship product, eMentor.
- At Campbell Soup, led a team representing every functional area of the company to bring to launch-readiness the company’s first-ever fruit drink, V8 Splash.
- Placed Wayne Gretzky on Chunky Soup label (and in all elements of media mix) — 1st-ever use of celebrity spokesperson on a Campbell’s Soup can, generating +6% volume lift.
- Grew V8 Vegetable Juice +12% in channels outside the grocery store.
- Achieved highest-ever brand market share for $100-million Campbell’s Tomato Juice brand.